Privacy Policy

1. Scope

This Privacy Policy applies to information collected through fantaskteam.com, our booking and contact forms, and related communications with FantaskTeam. It does not govern the independent privacy practices of third-party websites or service providers.

In this policy, “FantaskTeam,” “we,” “us,” and “our” refer to FantaskTeam. “You” refers to a website visitor, customer, prospective customer, or other person who communicates with us.

2. Information we collect

We collect information in the following ways:

Please do not submit highly sensitive information—such as Social Security numbers, financial-account credentials, medical records, or government identification—through our general website forms.

3. How we use information

We may use personal information to:

• Respond to inquiries and confirm service availability.
• Coordinate inspections, estimates, appointments, and requested services.
• Connect a request with an appropriate local service provider.
• Communicate by telephone, text message, or email about a request.
• Provide customer support and resolve concerns.
• Operate, maintain, secure, and improve our website and business systems.
• Measure website performance, lead sources, and service demand.
• Detect fraud, abuse, security incidents, and technical problems.
• Maintain records, enforce agreements, and comply with legal obligations.

4. How we disclose information

We may disclose information to the following categories of recipients:

• Service providers and local professionals. We may provide the information reasonably needed to evaluate, schedule, or fulfill your service request.
• Technology and operational vendors. These may include website hosting, customer relationship management, form processing, automation, analytics, communications, scheduling, cloud storage, and security providers.
• Professional advisers. We may disclose information to legal, accounting, insurance, or other advisers when reasonably necessary.
• Legal and safety recipients. We may disclose information when we reasonably believe disclosure is required by law, legal process, or to protect rights, safety, property, users, providers, or the public.
• Business-transfer recipients. Information may be transferred as part of a merger, financing, acquisition, reorganization, asset sale, or similar business transaction, subject to applicable law.

We do not sell personal information for money. We also do not knowingly disclose personal information for third parties’ independent direct-marketing purposes.

5. Cookies, analytics, and similar technologies

We and our technology providers may use cookies, tags, pixels, local storage, and similar technologies to keep the website functioning, understand website use, remember preferences, evaluate marketing performance, and improve user experience.

We use Google Analytics or similar analytics services. These services may collect device and usage information and process it under their own terms and privacy policies. Browser settings may allow you to block or delete cookies, although parts of the website may not function properly after doing so.

6. Calls, text messages, and email

When you provide contact information in connection with a request, FantaskTeam and service providers involved in that request may contact you about availability, scheduling, estimates, service updates, and customer support.

Message and data rates may apply to text messages. You may request that texts stop by replying STOP. You may request help by replying HELP or contacting us directly. Opting out of promotional messages does not prevent non-promotional communications necessary to address an active request or transaction.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining business and tax records, resolving disputes, enforcing agreements, protecting security, and satisfying legal obligations. Retention periods vary according to the type of information and the reason it was collected.

8. Your privacy choices and rights

You may contact us to request that we:

• Provide access to personal information we maintain about you.
• Correct inaccurate personal information.
• Delete personal information, subject to lawful exceptions.
• Provide a portable copy of certain information, where applicable.
• Stop non-essential marketing communications.

Depending on your state of residence and whether a particular privacy law applies to FantaskTeam, you may have additional rights, including rights to confirm processing, opt out of certain targeted advertising or profiling, or appeal a denied request.

To submit a request, email [email protected] or [email protected]. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority. We will not discriminate against you for exercising an applicable privacy right.

9. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. For that reason, we cannot promise absolute security.

10. Children’s privacy

Our website and services are intended for adults seeking home services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and address the matter.

11. Third-party websites and services

Our website may link to third-party websites, social networks, maps, payment services, or other platforms. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review those policies before providing information.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. The revised policy will be posted on this page with a new “Last updated” date. Material changes may be communicated through additional reasonable notice when required.

13. Contact us